'Far from the pushy behaviours you're used to...'
There are no fancy sales pitches. We're not here to rush you into a transaction you don't fully understand or feel comfortable with. Instead, we'll support you to understand what's happening with your money so that you're making an informed decision at every step.
'Providing an excellent insight into the market and an absolute pleasure to work with'
If you're transferring large sums of money abroad, you owe it to yourself to understand the transaction that you're making. Sounds obvious, right? But that's not the case with the vast majority of foreign exchange transactions happening right now.
Foreign exchange doesn't have to feel murky or confusing. Yet clients are being left in the dark or worse, pushed into a transaction they don't understand and aren't comfortable with.
Our mission is to offer an alternative to the options you might be used to.
We aren't a faceless organisation dealing with thousands of customers everyday. You will get direct 1:1 care and attention from us at every step. We are client first.
David Huggett - Founder
I’ve worked in the foreign exchange industry for 12+ years. I’ve seen first-hand just how murky this industry can seem and how stressful it can be to send large amounts of money around the world without the proper guidance.
I realised that half the problem with the industry is that there is such a huge over-focus on ‘getting the absolute best rate’. This leads businesses and individuals to hold off or rush their transaction, without thinking about the fundamentals like ‘where is my money going to?’ and ‘will it definitely get there?’ That is the single most important thing about a large currency transaction – not the marginal pips you might save by shopping around.
So yes - I care about the rate you get but our first and foremost priority is to make the experience as seamless as possible.
So I set out to found Lucid Financial Markets, which has a twofold aim:
1) to demystify the industry – so you can understand fully what’s happening and why and
2) to give you the confidence that the transaction you’re making is the right one, so you don’t have to sit at a computer or on a currency exchange app staring into the abyss.
That is the beauty of working with us - you'll be able to consider yourself a foreign exchange expert once you've worked with us.
Currency exchange involves buying and selling one currency for another at a specific rate - the same way that you buy anything else. Of course the rates fluctuate based on interest rates, inflation, world events, and even market sentiment.
If you don't already work in the industry, it can be confusing. That's why our number one aim is to demystify it for you, so you are never wondering about when or how to move your money - so you can proceed with your transaction without feeling stressed or rushed at any point.
Working with us is vastly different to working with a bank.
We don't have chatbots, call centre options or email automation systems.
We don't have financial targets as we measure ourselves purely on client satisfaction and our 5* Trustpilot reviews.
And all that while getting your money transferred faster and at a better rate.
We take security extremely seriously. If we haven't hammered home the point enough, transferring your money securely and safely is our number one priority - not marginal rate differentiators.
All client funds are held separately to our company funds and placed in safeguarded accounts held with UK and EU banks. In the extremely unlikely event that we or one of our counterparties were to become insolvent, the funds held would form an asset pool where clients would be paid above our creditors.
The bank(s) or authorised credit institutions have no rights over funds in safeguarded accounts. Counterparties have no rights over our clients’ accounts, other than where specified in the Terms and Conditions.
We offer the works: spots, forwards, market orders, limit orders, and stop-loss orders.
But what's important to us isn't the technicalities of what we offer - it's that you come away feeling informed, confident and happy.
We prioritise the security and confidentiality of client funds and transactions via our trusted panel of counterparties who are categorised as Electronic Money Institutions (EMI).
All funds held on a client's behalf are subject to safeguarding - they are always protected and can be issued back should any of our counterparties go into administration or liquidation.
Unlike holding money in a standard bank account, all clients’ funds are protected, regardless of the value.